The particulars of representation

The particulars of representation by the members of the Public, in relation to the formulation of policy or implementation thereof

For details of the following please refer the Annual Report : (https://licindia.in/Investor-Relations/Financial-Details/Annual-Report)
1.  Board of Directors  attached file is in PDF Document Format (Content is in English)(205 KB) 
 

2. CUSTOMER MEETS :

Customer Meets are held in Divisions and Branches where interactions are done with the policyholders and suggestions are taken from them.
 

3. CUSTOMER ZONES & CALL CENTERS:

Customer Zones & Call Centers are present where customers can visit for policy servicing and can give their feedbacks.
 

4. POLICYHOLDERS PROTECTION COMMITTEE:

Policyholders Protection Committee is a subcommittee of the Board and is constituted with three Directors and one external expert in addition to two MDs. The PPC meets on a quarterly basis and all aspects of grievance handling, CRM initiatives, Policy servicing, Claims, Customer benefits, payouts of the Corporation are discussed in detail.


Last modified date : Tue, 20 Jun 2023 11:29:56 +0000