Bank account is changed then what is the procedure?
A separate mandate form with new bank details is to be submitted to LIC office which comes under the ECS Centre of your Bank Account. “Form for change of Bank Details” should be marked prominently on the mandate form.

What is to be done incase of Mandate Failure?
Premium should be paid across the cash counter in the branch for that due. Subsequent premiums will be collected thru ECS.

I have bank account in Mumbai, but my policy is being serviced by Delhi Branch. Can I opt for ECS?
Yes, it is possible. Policies can be serviced by any LIC Branch in India but Policy Holder should have his Bank Account in specified areas. LIC is having more than 51 ECS centers. The Customers bank account should be in any bank-branch under ECS center.


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ECS PAYMENT
ECS facility for payment of premium has been started in L.I.C. since March 2004. This is a facility by which premium is deducted by bank at pre-decided date and remitted to LIC. To avail of ECS facility, policy holder submits mandate form to LIC and also authorizes bank to deduct premium. Bank deducts premium on the basis of invoice received from LIC.

Electronic Clearance Service of Reserve Bank of India is a well established, quick, reliable and economic processing for periodic bill payments. LIC is happy to offer this facility to its valued customer totally FREE for payment of premiums. The policyholders having accounts in the banks in the cites , which are members of clearing house can avail of this facility for all policies irrespective of the LIC branch to which these policies are attached for servicing.

MICR no. is of 9 digits. First 3 digits are for ECS center, middle 3 digits are bank code and last 3 digits are for bank- branch code. For the cheques with all India clearing, MICR no. is provided on first page of cheque book, this MICR number is to be mentioned on the mandate form.

I) Benefits to the policyholders:
This is a free service to our policyholders.
  • This will save their time in visiting LIC Office to pay the premiums.
  • This will save their cost and effort in sending across the premium payments to LIC through postal/courier service/ through their representatives.
  • This easy and automatic method of premium payment will keep the insurance protection intact and the chances of lapse of the policy will be eliminated.
  • The one time standing instructions in the form of a Mandate is sufficient to pay the future premiums as and when they fall due.
  • This facility of easy premium payment can be availed of not only in respect of the policies of self but also on the policies effected on the lives of the close relatives like spouse and dependent children (i.e.) the relatives on whom policies the policyholder can claim I.T. relief for the payment of premiums.

II) The procedure for availing of the service and the processes involved :

  • In order to avail of this service, the policyholders should have their Bank Account in an ECS Centre and the Bank should be member of the Clearing House.
  • Policyholder should fill up the ECS Mandate Form and get it verified and certified by the Bank where the Bank Account is maintained.A copy of the mandate form must be submitted to the bank.
  • The Mandate Form should be sent to a LIC Branch Office where at least one policy mentioned in the mandate form is serviced with a photocopy or a cancelled leaf of the MICR cheque for further processing.
  • Account number and MICR number must be correctly filled in the mandate form. First and last three digits of the MICR number should not be Zeroes. For at par cheques, MICR number for ECS is mentioned on the first page of the cheque book, same should be filled in the mandate form.
  • As and when the premium becomes due, LIC will raise a debit to the Account of the policyholder through the ECS process and collect the proceeds.
  • LIC will send the policyholders its official receipt by post after realizing the premium amount from the respective Bank A/c.
  • User code of LICI for collection of premium payment through ECS is 4009056.

However, after 14th Aug, 2007, registration has been decentralized to branches and only 3 days are fixed viz 7th, 15th and 28th. ECS is now available for ULIP policies also. ECS for ULIP can be opted only for MLY mode and at the time of inception of the policy.
Click here to download ECS Centers at LICI:

Policyholders desirous of availing of this service may download the ECS Mandate Form given below.
Click here to download ECS Mandate Forms (PDF format)


Mandate form is in PDF format. Adobe® Acrobat® Reader® is a free software that lets you view and print Adobe Portable Document Format(PDF) files.
Click here to download Adobe® Acrobat® Reader®


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EBPP PAYMENT
Authorised Service Providers (available only in select cities) :-
Tech Process ( Bill Junction)
Bill Desk

Services of Tech Process are available in following cities
Mumbai, Pune, Delhi, Kolkata, Ahmedabad, Chennai, Bangalore, Hyderabad & Chandigarh

The TECH PROCESS collects premiums through banks

Services of Bill Desk are available in following cities
Ahmedabad, Ajmer, Bangalore, Bhopal, Chandigarh, Chennai, Coimbatore, Delhi, Goa,Hyderabad,Indore, Jaipur, Jabalpur,Kanpur, Kochi, Kolhapur, Kolkata,Lucknow, Ludhiana,Mangalore, Mumbai,Nasik, Nagpur, PUne, Rajkot,Surat,Trivandrum & Vadodara.

The BILL DESK collects premiums through banks
This facility is absolutely free for all customers. No charges are to be paid to LIC / Bank/Service Provider for this facility. LIC pays service charges to the Bank/Service provider as per pre-decided rates. Policies with Ordinary Mode of payment i.e. Yearly, Half-Yearly and Quarterly Mode of payment are allowed under this scheme. You have to register your policy in the Banker's site who will send the policies for Verification to LIC. After Verifying the policies LIC will send acceptance to the Banker. For any reason (lapse policy, premium mis-match, particulars wrongly entered) if LIC rejects the registration, again you have to register the policy on banker's site. Old registration is treated as cancelled. Invoice from LIC will be generated before one month of its due date and send to the Banker for uploading on their site. You can logon to the banker's site and pay the premium online. E-receipt/hard copy of receipt will be posted to the address after two or three days of payment. Premiums can be paid for Inforece, non-SSS and Non-ULIP Policies Only.

All processing for this scheme will be done by PCMC, Mumbai.


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ATM PAYMENT

ATM facility for payment of premium has been introduced in December,2003 with Corporation Bank as Service provider. This is a facility was extended with UTI BANK (now AXIS BANK) from February 2004.

This facility is absolutely free for all customers. No any charges are to be paid to LIC / Bank for this facility.

Customer has to register his policies through the bank website. Registration data as per the required format/mandate from the bank is to be submitted to the bank.

Bank sends the registration data for all the policies newly registered on next working day to PCMC in required format.

Policies with Ordinary Mode of payment i.e. Yearly, Half-Yearly and Quarterly Mode of payment are allowed under this scheme.

Policies with Mly Ordinary and SSS Mode are not allowed under this scheme. Policy should be in-force at the time of registration. At present, ULIP policies are not allowed under this scheme.

Such refunds will be credited to the customers respective accounts by the bank within 2-3 working days.

All processing for this scheme will be done by PCMC, Mumb
ai.

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PORTAL PAYMENT


Online Payment Gateway is LIC’s initiative to provide you with on demand service within a few clicks! You can now have many of the functionalities that were available only at a branch office, online at yourfingertips. The payment gateway (PG) initiative is an important component of the offer. It provides for real-time payment of renewal premium-dues through the portal. This functionality is available only to registered customers who have enrolled their policies.




You can pay LIC premiums using Net Banking accounts with any of the banks:
For Bank Click Here

This facility is available for all non-ULIP policies.Credit card payments are not accepted under this payment facility.
Click Here For Relevant Condition

Here’s a simple step-by-step guide on how you can go about using this facility:

  • Once you have enrolled your policy(s), you can click on the link ‘Pay Premium Online’ to see a list of policies whose premium is due.
  • You have a choice to select the policies for which you want to pay premium.
  • You will be directed to a page where you can choose from multiple banks for payment and will be directed to the login page of the selected bank.It is essential that you have a net banking account with at least one of these banks.
  • At the bank site you will need to login with your net banking username/password. On successful login, the total amount to be paid by you towards LIC will be displayed.
  • Please verify your balance (displayed) and confirm the transaction to the bank. Simultaneously successful/unsuccessful transaction message will be flashed.
  • On successful transaction, a digitally signed e-receipt will be generated and e-mailed to you.
  • If your account is debited but the receipt is not generated, this may happen due to network failure/session timed out. Receipt is generated for such cases separately and sent the email-id mentioned in the profile within 2-3 days.
  • Please check the bank account before trying for the second payment for the same due. If bank account is debited you are requested not to attempt for second payment.
  • The updation of premium in real time.
  • For detailed documentation on how to verify the digital signature on the e-receipt, click here.
Benefits
  • This is a simple process with one time enrollment of the policies.
  • Valid premium receipt is received instantly.
  • It is also a secure arrangement, as the policy data is not shared between LIC and Banks over net as only the amount to be paid is encrypted and transported. The login id at both the sites (LIC and Bank) is known only to you.
  • And above all there is no charge for you to avail this service.

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COLLECTING BANK PAYMENT


Policy holder can pay the premium in CASH or Cheque Drawn on AXIS at any of the AXIS Branch or extn counter.Signed valid receipt will be issued by the bank on behalf of LICI. Single receipt will be issued for more than one policy on same life, if paid at a time.The updation of premium in real time.


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APONLINE PAYMENT
  • This mode was started on 18/09/2007.
  • Some agents are authorized to collect premium.
  • Agents can collect the premium in cash or cheque and issue a valid receipt with their signature.
  • Facility of premium collection by cheque started  from 01/09/2008.
  • The updation of premium in real time.

MPONLINE  PAYMENT
  • This mode of payment is started from 07/2008.
  • MPOnline is a joint venture between the Madhya Pradesh State Govenment and Tata Consultancy Services.
  • The easy pay centers i.e. the franchises collect the premium in cash and issue a valid signed receipt on behalf of LICI
  • The updation of premium in real time.
Click Here For Relevant Condition


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AGENT'S COLLECTION PAYMENT
  • This mode was started on 18/09/2007.
  • Some agents are authorized to collect premium, up to a fixed amount for the policies under their organization.
  • Agents can collect the premium in CASH only and issue a valid receipt with their signature.
  • The updation of premium in real time.
Click Here For Relevant Condition

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S.M.S. PAYMENT
Click Here For Relevant Condition


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SIPL PAYMENT
  • Suvidhaa Infoserve Pvt. Ltd (SIPL) is a company floated to aggregate, commoditise and distribute the services .
  • Customer needs to visit Suvidhaa Point which is a manned kiosk, a  conventional convenience store in friendly neighborhood like Kirana shop, Communication Centre, Travel Agent, Chemist or a cyber cafe.
  • Premium collection through SIPL started from 24/07/2008.
  • It has more than 3000 collection center across the country and intend to increase the same to 1,00,000 within a year. .
  • The easy pay centers i.e. the franchises collect the premium in cash and issue a valid receipt.
  • Suvidhaa Inforserve’s Helpline toll free number is 180022 5225
  • The updation of premium in real time.
Click Here For Relevant Condition


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FAQS

ECS PAYMENT

What is ECS? n
ECS stands for Electronic Clearance Service.

What is required to avail this service?
Policy Holder has to submit Mandate Form along with the proposal form to the Branch Office.

What is Mandate Form ?
It is an authorization letter from Policy Holder for deduction of Premium, from his account.

What are the details to be furnished in Mandate Form?
Bank Name and address, Account holder’s Name, Account number of the customer, Account type (Saving or Current etc), MICR Code (available on the cheque leaf). It should be counter signed by the Bank Official.

Where to submit this mandate form?
To any LIC Branch Office which is a servicing branch for at least one policy mentioned in the mandate.

Any Extra Amount is charged for this facility?
No extra amount is charged for this facility. 5% extra premium charged for MLY policies is also waived for MLY ECS mode policies.

Whether this facility can be taken for existing policies or available only for new Policies?
This facility is available to all new policies including ULIP policies but only under monthly mode. For existing non-ULIP policies, irrespective of mode this facility can be obtained.

When the premium amount will be deducted from bank account of the policy holder?
The debit dates fixed by Central Office are 7th, 15th and 28th of the month.

If ________________________________________________________

FAQS

EBPP/ATM

How to register for premium payment through Bill Pay/ATM?

  • Registration through Bill Pay can be done through the Bank/Service provider’s website or through a physical form issued by them.
  • On being approached, the service provider obtains a written mandate from you, authorizing him to realize the billed amount directly from your bank account. You may have to give the bank account details and other requisite details as required by the service provider.
  • ATM facility is available with AXIS BANK and CORPORATION BANK

Whether all policies can be registered through Bill Pay.

  • Only Non-ULIP, inforce policies can be registered through Bill Pay. MLY mode is not accepted through this payment mode.

In which cities do the authorised service providers operate from?

  • BillJunction.com has its operations in Mumbai, Delhi, Kolkata, Chennai, Bangalore, Hyderabad, Ahmedabad & Pune
  • Tech Process.com has its operations in Mumbai, Delhi, Kolkata, Chennai, Bangalore, Ahmedabad, Pune, Baroda & Surat. They also have tie-ups with their partner banks viz. Bank of Baroda, IDBI Bank, ABN-AMRO Bank.e

How much time is taken for the registration?

  • It is a one time process and forms are different for different banks / service providers. After submission of data to the bank / service provider the same is received by PCMC within 3-4 days for which confirmation / rejection is conveyed. Total time taken for registration may extend up to 10 days.

How to add the policy details at the authorised bank/service provider’s web-site?

  • Using the login & password provided by the bank/service provider, you can log on to your account page at the bank/service provider’s website.
  • You have to add LIC as biller with the policy details and other requisite information. In general, you would have to enter the policy number, the installment premium, email-id and any other information. This is a one-time process for each policy.
  • Some of the service providers/banks’ web-sites have a demo page showing the process of adding the billers.

How does LIC acknowledge the registered policy details?

  • The bank/service provider sends these details to LIC for validation & confirmation of the registration data at pre-determined intervals.
  • LIC validates the registration data, appends the same to the database and informs the bank/service provider about the registration status.
  • Bank/Service Provider inform the policy holder through SMS/mail/Message on their website.

When can I pay the insurance premiums?

  • On confirmation of the registration, LIC will regularly send the bills/invoices mentioning the due dates, premium amount, late fees, validity date, etc to the service provider/bank.
  • As and when premium becomes payable under the registered policy, LIC sends the bills to the bank/service provider, and the information will be displayed by the bank/service provider in your net-banking account page.
  • Amount can be paid through net banking/credit card or any mode through which the payment is registered by you. Standing instructions also can be given to the bank/service provider to debit the account on a specific date.

What are the charges for the payment through BILL PRESENTMENT?

  • The System is free for the customers. For LIC payments no fee should be charged by the banks or the service providers.

What are the important points to be noted for availing this payment facility?

  • Once registered for Premiums payments thru Net-Banking/Phone-Banking, you should avoid paying at cash counters, because there are many instances where payment for the same due-month is received twice.
  • Since renewal premium receipts are dispatched to the postal address as per your policy records, please ensure that your policy records are updated with your current address.
  • In case you have not received the renewal premium receipt, you may collect the premium paid certificate from the servicing branch of your policy. Duplicate receipts cannot be printed in any case.
  • As the payment is received by LIC through the Bank or the service provider, same may not be received on the same day of payment by the policy holder, hence there is short time-lag between the date of debit in your bank account and the date when the policy reflects the updated status.


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FAQS

PORTAL

What are the benefits of paying your LIC premiums through net-banking/phone-banking?
You as our policyholder:-

  • Can decide and authorize payments 24hrs a day * 7days a week because of anywhere & anytime access to internet.
  • Can make premium payment within the comforts of your home or office, and avoid personal visit to LIC branch
  • Will save time by not waiting in queues for making the payment.
  • Can avail the free service from LIC, as you don’t have to pay any charges to LIC or its authorized agencies for this additional benefit.
  • Can choose the bank account you want to pay from.
  • Can decide the date on which you want your account to be debited.
  • Can also view your premium dues and other policy details

Which policies are eligible for payment of premiums thru this facility?

  • All modes are allowed for premium payment.
  • Premium for ULIP policies cannot be paid at present.
  • The Payment and updation of master happen in real time. Digitally signed receipts issued immediately. Policies should reflect in-force policy status. Lapsed policies or policies due for revival are not valid.

What are the features of Online Premium Payment?

  • The Payment and updation of master happen in real time. Digitally signed receipts issued immediately.

What is the difference between Online Premium Payment and Bill Pay Payment Modes?

  • Under Bill Pay (EBPP) policy holder registers through the bank/vendor and LIC accepts the registration. Demand invoice is sent and payment is received through the vendors. The payment can be made through net banking, phone banking, credit card, ATM or any other mode. Receipts are printed and sent by post. Under online premium payment, payment is made only through net-banking account through licindia website. Credit Card Payment is not available. Online, digitally signed receipt is issued instantly.

How & by what time will my policies get updated and reflect the latest premium payment position on the PORTAL?

  • Updation happens in real time.

What is the acknowledgement given for payments made?

  • Online digital receipt is generated instantly.

What is an e-receipt? Whether it is valid for Income tax purpose.

  • E-receipt is online, digitally signed receipt and is valid for IT purpose.

What are the charges to be paid for availing this facility?

  • This facility is absolutely free for the policyholders of LIC.
  • LIC has agreements with the authorized banks/service providers wherein LIC will pay a mutually agreed charge per transaction on monthly basis. Customer will not be charged for availing this payment facility.

What is a digital signature? How to verify the digital signature?

  • Digital Signature is an encrypted code through a special software. it is a technical process and is not like an act of handwritten signature where a signer always makes a similar mark (signs) on the document in a distinctive manner. Digital signature provides authenticity, integrity and non repudiation to electronic documents

  • The viewer needs to perform a one-time activity of explicitly adding the Trusted Roots on his/her computer. Once the Trusted Roots are added, the viewer can validate any Digitally Signed document. This can be done in the following 3 simple steps:
    Install Root Certification (One-time) – This is a one-time activity that the user must perform on his/her computer, to install the Root Certificate on the computer that he/she will use to Validate LIC e-Receipts.
    Enable Windows Trust for Verification (One-time) - This is a one-time activity that the user must perform on his/her computer, to integrate Adobe Reader with Windows Certificate Store.
    Enable Windows Trust for Verification (One-time) - This is a one-time activity that the user must perform on his/her computer, to integrate Adobe Reader with Windows Certificate Store.


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FAQS

COLLECTING BANK

How can I make the payment through AXIS bank?

  • Payment can be made in any AXIS bank or extension counter throughout the country by cash or cheque drawn on Axis Bank.

Whether I can make the payment through cheque drawn on any other bank?

  • No, payment can be made only by Cheque drawn on AXIS Bank.

How I’ll get the premium receipt?

  • Valid, signed Premium receipt will be issued by the bank immediately at the counter. Single receipt will be issued if payment is made for more than one policy by the policy holder.

Whether the receipt issued by AXIS Bank can be submitted by IT authorities?

  • Yes, the receipt is valid, signed receipt. It has Mundrank number in lieu of revenue stamp.

Whether any other receipt will be issued to me?

  • No other receipt will be issued by LIC and sent by post.

When my payment will be updated in LIC?

  • The updation of premium normally is in real time.

Whether any extra charges be collected by the bank?

  • NO EXTRA CHARGES WILL BE COLLECTED BY THE BANK.


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FAQS

APOnline

How can I make the payment through Cash Counter?

  • Payment can be made in any Cash Counter in Andhra Pradesh by cash only.

Whether I can make the payment through cheque?

  • No, presently payment can be made only by cash.

How I’ll get the premium receipt?

  • Valid, signed Premium receipt will be issued by the Cash Counter immediately at the counter. Single receipt will be issued if payment is made for more than one policy by the policy holder.

Whether the receipt issued by AXIS Bank can be submitted by IT authorities?

  • Yes, the receipt is valid, signed receipt. It has Mundrank number in lieu of revenue stamp.

Whether any other receipt will be issued to me?

  • No other receipt will be issued by LIC and sent by post.

When my payment will be updated in LIC?

  • The updation of premium normally is in real time.

Whether any extra charges be collected by the bank?

  • NO EXTRA CHARGES WILL BE COLLECTED BY THE BANK.

From where I’ll get the refund, in case it happens to be a double payment.

If Unpaid Premium is already updated before accounting any transaction, the same is refunded directly to the service provider and the same will be credited back to the customers account. In case Unpaid Premium is not updated, transaction for the due will be created and distributed to the servicing branch which is to be refunded / adjusted by the servicing branch.


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FAQS

MPOnline

How can I make the payment through Cash Counter?

  • Payment can be made in any MPOnline Counter in Madhya Pradesh by cash only.

Whether I can make the payment through cheque?

  • No, presently payment can be made only by cash.

How I’ll get the premium receipt?

  • Valid, signed Premium receipt will be issued by the Cash Counter immediately at the counter. Single receipt will be issued if payment is made for more than one policy by the policy holder.

Whether the receipt issued by AXIS Bank can be submitted by IT authorities?

  • Yes, the receipt is valid, signed receipt. It has Mundrank number in lieu of revenue stamp.

Whether any other receipt will be issued to me?

  • No other receipt will be issued by LIC and sent by post.

When my payment will be updated in LIC?

  • The updation of premium normally is in real time.

Whether any extra charges be collected by the bank?

  • NO EXTRA CHARGES WILL BE COLLECTED BY THE BANK.


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FAQS

AGENTS COLLECTION PAYMENT

Which agents can collect the premium?

  • Agents authorized by MKTG, Central Office can collect the premium.

Whom to contact for getting authorization to collect the premium.

  • Mktg Dept, Central Office is to be contacted through proper channel.

What is the criterion to get the authorization?

  • It is decided by the MKTG Dept, Central Office.

How the agents can collect the premium.

  • Authorized agents will be issued a login-id and password on LIC portal through which collections can be done. Maximum collection can be done up to a certain pre-decided limit after which the amount collected is to be invariably deposited in the Axis bank.

If the payment can be made to any agent?

  • No, payment can be made only to the agent through whom the policy was issued..

For which policies payment can be done?

  • For all NON-ULIP, NON-SSS, INFORCE policies, issued by the particular agent.

How the payment can be made?

  • Payment can be made only in cash at present.

How I'll get the premium receipt?

  • Signed, valid premium receipt will be issued by the agent immediately. Single receipt will be issued if payment is made for more than one policy by the policy holder.

Whether the receipt issued by the agen can be submitted by IT Authorities?

  • Yes, the receipt is valid, signed receipt. It has Mundrank number in lieu of revenue stamp.

Whether any other receipt will be issued to me?

  • No other receipt will be issued by LIC and sent by post.

When my payment will be updated in LIC?

  • he updation of premium normally is in real time.

Whether any extra charges be collected by the agent?

  • NO EXTRA CHARGES WILL BE COLLECTED BY THE AGENT.


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FAQS

SMS PAYMENT

How to register for SMS.

  • Customer should pre-register through Corporation Bank's ATM to receive a dynamic PIN.
  • Customer sends simple SMS which contains the policy number to the mobile interface.

How I’ll get the premium receipt?

  • Customer gets confirmation through SMS. Digital receipt can be generated through our website www.licindia.in through option “Print CorpBank(SMS) receipt “ or premium payment/IT certificate can be obtained from the servicing branch.


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FAQS

SUVIDHA INFOSERVE

How can I make the payment through Cash Counter?

  • Payment can be made in any Suvidhaa Counter in Suvidhaa Infoserve Pvt Ltd by cash only.

Whether I can make the payment through cheque?

  • No, presently payment can be made only by cash.

How I’ll get the premium receipt?

  • Valid, signed Premium receipt will be issued by the SIPL immediately at the counter. Single receipt will be issued if payment is made for more than one policy by the policy holder.

Whether the receipt issued by Cash Counter can be submitted by IT authorities?

  • Yes, the receipt is valid, signed receipt. It has Mundrank number in lieu of revenue stamp.

Whether any other receipt will be issued to me?

  • No other receipt will be issued by LIC and sent by post.

When my payment will be updated in LIC?

  • The updation of premium normally is in real time.

Whether any extra charges be collected by the bank?

  • NO EXTRA CHARGES WILL BE COLLECTED BY THE BANK.

Any Contect No For Suvidhaa Infoserve PVT Ltd.?

  • SUVIDHAA INFOSERVE PVT LTD - Toll Free - 1800225225.


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TICK BUSINESS SOLUTION
  • PREMIUM PAYMENT THROUGH TICK BUSINESS SOLUTION PVT. LTD.

    • Premium collection through Tick Business Solution started from 04/09/2008.
    • Tick Business Solution Pvt. Ltd (TBS) is an E-Commerce co. engaged in offering
      services including collection of different bills.
    • TBS has approx. 2000 outlets across the country. It has 1200 centers in AP, 45 in Karnataka, 175 in Delhi/NCR, 54 in Kerala, 50 in Rajasthan, 74 in Punjab, 42 in Bihar, 83 in Maharashtra and is ambitious to start its operations in other states also very soon.
    • The TICKBS Centers collect the premium in cash and issue a valid receipt.
    • The updation of premium in real time. .
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